OVERVIEW

Highly-skilled visual communicator and web/graphic/user interface designer with a
strong eye for detail and a well-rounded background in graphic design, branding, print design, and web technologies. More than 20 years of experience transforming business goals into memorable and engaging user experiences.

+ Expert with the Adobe CS toolset
+ Fluent with front-end web technologies including HTML5, CSS3, and JavaScript
+ Proficient with wireframes, site maps, user flows, and storyboards
+ Strong creative and conceptual thinker
+ Effective collaborator and communicator
+ Art direction and design management experience

EXPERIENCE

FRONT-END DESIGNER/DEVELOPER
SS&C Technologies, Inc., Boston, MA
2015 – 2019

Conducted user research to help define the UX and UI of the company's product, a mobile and desktop financial reporting web application. Defined user flows, created wireframes, and produced interactive prototypes with HTML, CSS, and Javascript. Designed charts, graphs, and tables to display financial data. Collaborated with the engineering department to ensure that design requirements were incorporated into the final product. Wrote and produced user guides, product documentation, and associated design documentation.

E-LEARNING PRODUCER (CONTRACT)
Dassault Systémes SolidWorks Corp., Waltham, MA
2012 – 2013

Collaborated with a CAD software company's training team to design and produce video demos and interactive tutorials. Wrote narration scripts, recorded and edited audio, and edited video.

INTERACTION DESIGN CONSULTANT (CONTRACT)
UpToDate, Inc., Waltham, MA
2012

Researched technical issues related to printing of online patient education documents for a medical information company and provided recommendations for improved design and usability.

WEB PRODUCTION MANAGER
Zen Entertainment, Inc., Framingham, MA
2011 – 2012

Established and maintained project plans for client deliverables including websites, web-based applications, and email communications. Designed and produced visual materials for public websites, banner advertisements, and email campaigns. Managed the development, coding, and maintenance of websites and email templates for the company and its clients.

SENIOR VISUAL DESIGNER (CONTRACT)
Staples, Inc., Framingham, MA
2011

Applied branding standards in design and development of the company's e-commerce website, landing pages, and interactive customer service pages. Designed and produced site graphics for the company's copy and print services website. Interpreted employee demographic and statistical data to design charts, graphs, and other informational visual components for an international corporate compliance microsite.

APPLICATION INTERFACE DESIGNER
WordStream, Inc., Boston, MA
2009 – 2010

As part of product development team, defined user requirements and workflows for search engine marketing management software. Applied user-centered design processes to translate product requirements and usability test results into graphical user interface designs in the form of wireframes and high-fidelity screen mockups to ensure a consistent, high-quality user experience. Collaborated with the engineering department to ensure that design specifications were incorporated into the final product. Designed and produced marketing and sales support materials including public website, white papers, data sheets, information graphics, trade show booth, and email communications.

SENIOR WEB & MEDIA DESIGNER
The Hanover Insurance Group, Worcester, MA
2008 – 2009

Designed and produced learning resource websites for the company's human resources department. Working with the instructional design team, designed and produced eLearning course modules and interactive software demos. Led configuration efforts for the implementation of a new learning management system. Maintained the learning department's presence on the company's Intranet.

INTERACTION & USER INTERFACE DESIGNER (CONTRACT)
Salary.com, Waltham, MA
2008

Defined information flows and designed multiple user interactions for an online human resources performance review software application. Produced mockups and graphical elements for the application. Conducted usability testing sessions.

MANAGER OF WEB OPERATIONS & VISUAL COMMUNICATIONS
iRacing.com Motorsport Simulations, Bedford, MA
2006 – 2008

Designed information architectures, user interfaces, content layouts, and graphical assets for public and member-only websites. Designed, developed, coded, and maintained the company's public website. Designed user interfaces, icons, and other imagery for the company's online multi-player auto racing simulation. Produced direct mail pieces, interactive presentations, and other marketing and sales materials. Served as webmaster, managing web operations for all company websites, ensuring the coordinated deployment of editorial content and site functionality. Coordinated email communications for registered customers. Monitored site activity and produced monthly reports of site usage statistics.

SENIOR WEB DESIGNER
Progress Software Corporation, Bedford, MA
2000 – 2006

Designed user interfaces, content layouts, and imagery for websites, email newsletters,
and other online communications for the company and its subsidiaries. Designed user interfaces, splash screens, landing pages, and other imagery for software products. Designed and produced direct mail pieces, data sheets, white papers, interactive CD-ROMs, and other marketing materials. Developed and maintained online web design style guides for the company's sites. Wrote the corporate web editorial style guide and monitored sites' content for spelling, grammar, and consistency issues.

SENIOR DESIGNER
ActiveNation, Inc., Richmond, VA
1999 – 2000

Designed, developed, and maintained websites for clients of a small digital design agency. Designed logos and print materials for the company, its affiliates, and clients.

SENIOR DESIGNER & MULTIMEDIA PRODUCER
Arthur D. Little, Inc., Cambridge, MA
1987 – 1998

Designed, produced, and edited digital video and multimedia presentations for corporate marketing, training, and technical applications. Designed and produced a variety of communications materials including brochures, newsletters, posters, and trade show displays. Designed and administered an online job-tracking, scheduling, and billing system for the graphics, multimedia, print, and photocopy operations. Led a 10-person marketing strategy team for the company's visual communications department.

EDUCATION

B.A. in English from the University of Massachusetts, Amherst, MA
Graphic Design studies at the New England School of Art and Design, Boston, MA
Computer Sciences studies at the Harvard University Extension School, Cambridge, MA